Assistant Branch Manager Interview Questions

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“Tell me a little about yourself”

“What are your strength and weakness

Tell me about a time when you had a disturb employee and how you handle the situation”

“How do you handle a situation where one of your employees is just not getting the hang of selling/able to perform up to our standards?”

“Sell me this business card holder”

“How do you plan to positively impact the teams already strong performance?”

“Give me a situation where you had to deal with a difficult customer and how did you handle it?”

“Which policy, if any, did you feel was necessary to bend or break to service a customer to his or her satisfaction?”

“Tell me a time you dealt with a difficult customer and how did you handle the situation?”

“Why do you want to work for SunTrust over other banks in the area?”

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