Associate Technical Support Engineer Interview Questions

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“They wanted a good mix of people skills with technical skills and a decent background with some Oracle products”

“Subnetting and connectivity questions based off resume experience. One question that stuck in my mind ...what do I expect from a supervisor?”

“If a client called in and tried to launch our software on their computer, and all they said was "There's just a blue screen on my monitor", what would be the first few steps you would take to solve…”

“What do you know about Websense and its products?”

“Tell a customer service story where you were successful and one where the customer was being hostile.”

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