Associated Customer Service Representative Interview Questions

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“Who are the creators of Rent the Runway? How important is customer service? What methods would you use to alleviate a difficult customer? How many locations does Rent the Runway have? Where are...”

“What is one fun fact about you?”

“Tell me about a time when you spoke with an irate customer. How did you handle the situation and were you able to turn it into a positive experience?”

“You are helping a customer when another customer approaches you that is impatient and wants help now. What do you do?”

“You are working in lumber and a customer asks for your help. You help the customer but after 30 minutes he looks at his watch and says, we'll I guess it's time for me to go. What do you do?”

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