Associated Customer Service Representative Interview Questions

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“Who are the creators of Rent the Runway?
How important is customer service?
What methods would you use to alleviate a difficult customer?
How many locations does Rent the Runway have? Where are…”

“What is one fun fact about you?”

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“You are helping a customer when another customer approaches you that is impatient and wants help now. What do you do?”

“You are working in lumber and a customer asks for your help. You help the customer but after 30 minutes he looks at his watch and says, we'll I guess it's time for me to go. What do you do?”

“How would you help customers find exactly what they need, even if you didn't know the answer to their question?”

19 of 9 Interview Questions