Auto Claims Representative Interview Questions

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“Tell us about yourself?”

“What you tell an insured who was being charged for a car wash when vehicle was being delivered?”

“One question was a claimant was supposed to pick up his car from the repair shop on Friday but said he was in a meeting. Called on Monday to ask us to pay for the 3 additional days rental fee. The...”

“A lot of behavioral questions "Tell me about a time when....etc"”

“With your major, why do you want to work here? Describe when you have had to interview people?”

“When was a time you had promised a customer results but could not deliver those results? How did you handle it?”

“Make sure you are flexible to their needs.”

“All questions were expected and were not difficult. Interview team very welcoming.”

“Give an example of a situation where you had an irate customer who's issue you could not solve. How did you deal with it? What was the outcome?”

“Name a time you had a situation where you made a positive outcome? Are you willing to attend a two weeks training in CT? Are you willing to work 8-5pm MON-FRI?”

110 of 38 Interview Questions