Bilingual Customer Service Representative Interview Questions

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“why did you apply for this position”

“are you ready to work in a fast environment with many call with other people sitting close to you.”

“Manager Will act crazy, and start telling you their life story, to seethe much EMPATHY YOU HAVE, THEY ARE B I G O. THIS EMPATHY THING.”

“I was not asked many questions.”

“Tell me about a time you went above and beyond to help a customer.”

“Why should I hire you, rather than someone else?”

“What what do you like least about customer service?”

“Where do you see yourself in a year, 5 years, 10 years...”

“Role play with the phone contracts they offer...”

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