Bookseller/Barista Interview Questions

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“How much sales experience do you have?”

“How would you respond to a customer with a complaint?”

“What would your previous manager say you would need improvement on?”

“Do you have a problem selling our Discount Cards or singing people up for out Magazines For Millionaires programs?”

“What's a situation where you were able to overcome adversity?”

“Walk me through a shift at your current job.”

“Tell me about a time where you gave excellent customer service.”

“They asked me how to handle customers in difficult situations i.e. during a mis-handled purchase, a botched return, angry customer that felt mistreated by employee, etc.”

18 of 8 Interview Questions