Call Center Associate Interview Questions

(Posted anonymously by job candidates)

17 Companies: 13 of 17

CenturyLink Interviews

3 Call Center Associate Interview Questions and Reviews

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Contact Centers of America Interviews

1 Call Center Associate Interview Question and Review

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Home Depot Interviews

1 Call Center Associate Interview Question and Review

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19 Interview Questions: 110 of 19 Sort by  

Apr 14, 2014

Interview Question for Contact Call Center Associate at First Data:

“They asked a lot of question related to customer services. Be ready to give examples..”

Apr 6, 2014

Interview Question for Call Center Phone Associate at Convergent Resources:

“Nothing was difficult except listening to the many lies the interviewer told about the company which has several lawsuits against it.”

Mar 29, 2014

Interview Question for Sales and Care Associate (Call Center) Inbound at CenturyLink:

“Name a time you were challenged with a customer and how did it affect your company with the actions you took?”

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Mar 20, 2014

Interview Question for Call Center Associate at ConnectiCare:

“Nothing unexpected or too difficult. Very personable, non-intimidating, and friendly managers. Down to earth, and fun. Very fun interview.”

Feb 1, 2014

Interview Question for Call Center Service Associate at Horizon Blue Cross Blue Shield of New Jersey:

“How do you handle a call when the member is very upset because a claim hasn't paid out?”

Oct 7, 2013

Interview Question for Customer Service/Call Center Associate at Home Depot:

“Why do you want to work for home depot”

Aug 8, 2013

Interview Question for Technical Call Center Associate at GS1 US:

“Do I know XML but they don't use it its only for reading purposes”

Jul 19, 2013

Interview Question for Call Center Sales Associate at AHS:

“Nothing was difficult.”

Jul 9, 2013

Interview Question for Call Center Student Associate at Iowa State University:

“'What according to you is good customer service?'”

Jan 13, 2013

Interview Question for Call Center Associate at Ricoh Business Solutions:

“tell us what you know about the job and why you wanna work here?”

Glassdoor is your free inside look at Call Center Associate interview questions and reviews. All 19 interview questions posted anonymously by employees and interview candidates.