Call Center Customer Service Representative Interview Questions

(Posted anonymously by job candidates)

12 Companies: 13 of 12

Lincoln Heritage Interviews

2 Call Center Customer Service Representative Interview Questions and Reviews

See the latest Lincoln Heritage Jobs

Verizon Wireless Interviews

2 Call Center Customer Service Representative Interview Questions and Reviews

See the latest Verizon Wireless Jobs

Progressive Insurance Interviews

2 Call Center Customer Service Representative Interview Questions and Reviews

See the latest Progressive Insurance Jobs

17 Interview Questions: 110 of 17

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Sep 12, 2014

Interview Question for Customer Service Representative, Call Center at Verizon Wireless:

“Why do you want to work for Verizon?”


Jul 8, 2014

Interview Question for Customer Service Representative - Call Center at Verizon Wireless:

“There were not any hard questions.”


Jun 26, 2014

Interview Question for Customer Service Representative (Call Center) at American Automobile Association (AAA):

“They were all standard, easy to answer questions.”


Apr 1, 2014

Interview Question for Customer Service Representative Call Center at MedicAlert:

“Easy questions.”


Mar 17, 2014

Interview Question for Customer Service Representative Call Center at Verizon:

“The most difficult question was the demand of request for exact dates of a job I had 7 years ago with a company no longer in business”


Feb 12, 2014

Interview Question for Customer Service Representative/Call Center at Lincoln Heritage:

“The most unexpected question was what's something I'm most passionate about. It wasn't so much the question as was the timing because it seemed "random" at the time for what we had been discussing…”


Feb 4, 2014

Interview Question for Call Center/Customer Service Representative at Lincoln Heritage:

“Do I think watching pornography on work computer is OK sometimes? (or something to this nature)

Is it OK to sometimes pass around racial or sexual jokes or emails at work?

Do I flirt or put…”


Jan 29, 2014

Interview Question for Call Center Customer Service Representative at AIG:

“What cartoon character would you be if you were one.”


Nov 24, 2013

Interview Question for Customer Service Call Center Representative at Progressive Insurance:

“Tell me about negative feedback you've received from a manager.”


Aug 27, 2013

Interview Question for DMV Call Center Customer Service Representative at WV Division of Motor Vehicles:

“"...been convicted of a felony.." "...have you been arrested..." "...Would you care to elaborate?"”