Call Center Interview Questions

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“What is the failure rating?”

“What would be something NOT to ask the customer via telephone?”

“What are the skill requirements?”

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“What does the job entail?”

“If a co worker talked to a neighbor of Yours about the same topic each day.... what would You do?”

“Have you had to write responses to customers. Would you please do a writing sample?”

“What kind of fish... wth?”

“The questions were not customer service focused questions. They were all about how do I deal with a difficult co-worker, what I would do if I was on the phone with a customer and a co-worker had a…”

“Why do you want to work for Verizon?”

3140 of 485 Interview Questions