Call Center Manager Interview Questions

(Posted anonymously by job candidates)

36 Companies: 13 of 36

Comcast Interviews

2 Call Center Manager Interview Questions and Reviews

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Bank of America Interviews

2 Call Center Manager Interview Questions and Reviews

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Amazon.com Interviews

2 Call Center Manager Interview Questions and Reviews

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37 Interview Questions: 110 of 37

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Jul 12, 2014

Interview Question for Call Center Manager at Hytrol Conveyor:

“The most difficult question in this interview was "what specific actions will I take to impact the company's new approach to GOING to MARKET"?”


Jun 9, 2014

Interview Question for Call Center Manager - West Coast Operations at United Site Services:

“The biggest challenge was sucking up to this branch manager who didn't want a call center interfering with his local operations. I pretty much just flew to his city and had lunch with him and…”


May 11, 2014

Interview Question for Call Center Manager at Herschend Entertainment:

“When I asked about their technology, the hiring manager indicated that there was no structure for the service center and no plans to invest or improve technology or personnel. I was left with a…”


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Mar 14, 2014

Interview Question for Office Assistant/Call Center Manager at Good Tidings Plumbing Heating and Cooling:

“They asked me to sing a song.”


Feb 28, 2014

Interview Question for Call Center Manager at Aon:

“Tell us why you feel you are a good fit for this job.”


Feb 27, 2014

Interview Question for Call Center Manager at MAXIMUS:

“None. Like I said, the interview was a joke”


Feb 11, 2014

Interview Question for Call Center Team Manager at InterContinental Hotels Group:

“what your definition of integrity”


Jan 9, 2014

Interview Question for Call Center Manager at Protect America:

“Questions were standard and nothing that was difficult or unexpected.”


Jan 3, 2014

Interview Question for Call Center Operations Manager - Technology and Workforce at Sharp HealthCare:

“Unexpected: I was asked if I was not asked any question I had hoped they would ask?
Difficult - Technical question regarding my experience with systems asked by someone who did not have the…”


Oct 9, 2013

Interview Question for Call Center Manager In Training at Quality Resources:

“Prepare to read a script and sound like a telemarketer.”