Call Center Representative Interview Questions

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“Most difficult situation is the constant Nazi management approach”

“Why do you want to move department?”

“Asked for a specific example of a time that I had to manage multiple tasks at the same time”

“What do you say to a client who tells you that they are sick of people like you calling them?”

“Sell me something”

“Do I know what VOIP stands for?”

“Tell me about a difficult coworker”

“"...been convicted of a felony.." "...have you been arrested..." "...Would you care to elaborate?"”

“Can you give an example of support you've received?”

“Name a time when there was mis-communication on a current or previous job?”

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