Call Center Representative Interview Questions

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“What are your weaknesses.”

“They asked me how much I wanted to learn. They do several lines of business here, and they love to cross train people to death, so you need to be willing to answer phone calls for 7 different...”

“Have you ever had to work with anyone you did not get along with at a previouse job.”

“Do I think watching pornography on work computer is OK sometimes? (or something to this nature) Is it OK to sometimes pass around racial or sexual jokes or emails at work? Do I flirt or put...”

“Did I ever do anything at work that I did not report to the supervisor”

“What would I change about the way my company does something, and how would I bring about that change?”

“I would have to say that it was actually during the over the phone screening, which was "What is your definition of customer service" I should of known better but I have never been asked this before...”

“The Customer Service questions”

“The personality questions are generally based on what is right or wrong.”

“What is most important thing you accomplished at your previous jobs?”

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