Care Advocate Interview Questions

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“Your degree is in an unrelated field. It seems like you started going down a certain path. What made you want to get into this field and why did you change your career goals?”

“In my exit interview I was asked to give a statement on the company. I told them I had far too much respect for the customers to treat them they way this company was asking me to. 'For Profit...”

“What are three reasons you would call off of work?”

“Tell me about a time you had to deal with a difficult customer”

“I was asked how I handled a specific difficult situation with a co-worker in the past.”

“Explain a time when you had a difficult customer and what did you do to resolve the issue?”

“Tell me about a time when you had to deal with a customer that was displeased about something”

“Only gotten through the assessments thus far. he only irritating part is answer the same questions several different times, as with most job assessments.”

“Not really relevant to the position but as all they asked about how I would handle an angry customer. Unfortunately, the record button did not record.”

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