Case Manager II Interview Questions

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“They ask you to look at a picture of a dirty home, and describe in writing what you see in the picture.”

“You've had several different positions in the past 5 years, why is that?”

“How do you handle a difficult client?”

“There really wasn't any difficult questions. They were basic questions on background, experiences, how would I handle certain situations and what are my future goals.”

“It was general questions asked. "Why did you leave your previous employer?" No behavioral questions were asked. I was also asked if I'm sure I want to do this type of work.”

“Explain your experience with disease management and integrated care.”

“Give an example of a sudden policy change. What was your response and what was the outcome?”

“The most difficult question was the writing prompt. It was regarding a situation of a dirty home and the attitudes of the family members in the home. We had to determine how the situation would be…”

“Describe a time when you strongly disagreed with your boss and how did you handle it.”

“1. Do you have a problem being supervisor by staff younger and less experienced than yourself?”

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