Center Consultant Interview Questions

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“I used Glassdoor to prepare for the interview and no surprise , same exact question. Describe a situation where you had to deal with an angry customer? how can you deliver great customer service…”

“Why do you think you deserve to make more than the rest of my staff?”

“Can you handle customers who aren't very nice to deal with”

“Tell me about yourself.”

“*Give an example of a time where you resolved a problem for a customer when you did not have all
    of the information. What steps did you follow to obtain the information and what was the result?”

“They ask the same uniform questions based off a company standard. most questions are the same, just reworded. alot of "people interaction" like questions.”

“What are your weaknesses and strengths?”

“Tell me about a time where you had to deal with conflict on the job.”

“1. Tell me about yourself..
2. Situation where you had an angry customer and you dealt with it.
3.Why do you want to work for FedEx
4. If hired, what can you bring to Fedex”

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