Claims Generalist Interview Questions

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“S.T.A.R method questions. If you have your scenarios prepared, you'll do fine.”

“Tell me about a time when you changed the culture in the workplace.”

“Give an example of a time you had to use your customer service skills to alleviate a problem? What is a time when you would you say you failed, and how did you correct it?”

“I didn't have a specific "most difficult" question, but have good, honest answers prepared for why you want to work for Progressive and "tell me a little about yourself." Additionally, for the...”

“Being able to pin down a time, event, outcome on the spot to some questions was tough.”

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“Explain a time you went above and beyond for a customer.”

“Why would you be a good fit to our company?”

“What happened when you deagreed with management.”

“Tell me a time you had to weigh the pros and cons and decided not to act.”

“Tell me a time you had a group problem and how did you over come it?”

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