Claims Generalist Trainee Interview Questions

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“How did I persuade someone else who I worked with to change their ways.”

“Name a situation in which you needed to negotiate with some one, and what was the resolution.”

“S.T.A.R method questions. If you have your scenarios prepared, you'll do fine.”

“Tell me a time you had to weigh the pros and cons and decided not to act.”

“Tell me a time you had a group problem and how did you over come it?”

“Tell me about a time you had a disagreement with a manager and how did you resolve it?”

“Tell me a time you had to overcome an obstacle with a customer.”

“Can you negotiate and if so what was it that you negotiated”

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“Explain a time you went above and beyond for a customer.”

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