Claims Service Representative Interview Questions

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“I answer all the question she ask but didn't understand her last question.. And she didn't explain it to me..”

“Not really a question, just the roleplaying thing is where most people loose the job”

“role playing isn't easy, make sure you stay calm and concentrate, hardest question is do you for see any problems in call center environment? they let you watch someone first to see if you would like…”

“What do you plan to do with this degree once you obtain it?”

“Asked the same questions at least 3 times”

“What do you think you wouldn't like about the position?”

“What prepared me for this job, and if you can handle a phone call center and what prepares you for that.”

“what is active listening”

“The reason I left previous/current employer”

“Training is 6 months and you are not allowed to miss any days, do you have anything planned during these 6 months?”

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