Claims Trainee Interview Questions

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“I forgot to research the company and was asked what i like about the company. I thought to speak about their emphasis on diversity and customer service.”

“what do you enjoy most/least about your job”

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“How did I persuade someone else who I worked with to change their ways.”

“What was a time when you had to go outside the rules in order to help someone.”

“How would you ensure that you will be continuing learning in the future?”

“I wouldn't rate this as a difficult or unexpected question, but I was asked why I wanted to transition into a role in the Insurance industry.”

“Tell me about a specific time you exceeded customer expectations.”

“Would I be able to make the "tough" decisions denying a claimant benefits?”

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“What would be an ethical issue you may encounter working as a claims adjuster?”

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