Client Service Manager Interview Questions

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“What is your idea of reasonable turn around time for a project?”

“Questions about my experience at a job that was prior to my recent one so had to recall the position challenges from 4 years ago. Could do it but was not easy.”

“The VP did ask me to describe how I would handle two situations, one where Nielsen data was correct but the client interpreted it wrong and one where the Nielsen data was wrong, leading client in the...”

“Her lack of questions was the most unexpected part.”

“Please explain how you have worked a hard situation in the past”

“How would I handle a difficult situation, where a business team stakeholder did not agree with a direction taken or a goal of a project.”

“As their common interest was in their relationship between Marketing and IT. What was my background in capturing and communicating the need of business to IT.”

“I had a follow up question that was answer in a rude way... Based on my job experience and what they are looking for, I was perfect. However, based on the position, my experience was not needed from...”

“roughly stated .. do you manage by feel or by numbers?”

“How you would handle fixing negative comments being posted on social sites by your clients?”

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