Client Services Professional and Receptionist Interview Questions

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“Where do you see yourself in five years from now?”

“Describe a time when you went above and beyond for a Co-worker?”

“Describe a time where you were faced with an angry customer and what did you do?”

“What made you answer an ad on Craigslist for a job, when you know full well that it was a temporary one?”

“I asked if I could test out (show my knowledge) for a First Year Tax Professional and she told me no.

I declined the offer because I felt the salary was too low. I asked if they could offer more…”

“Not difficult. Ask about how to deal with an irate customer or if you've ever had to deal with one. Just be positive, smile, and don't be nervous. Also asked what my major in college was and what I…”

“The usual questions, why do you want to work here, what would you do in a specific senerio.”

“Mainly in the application the questions about the drawers I had to read a few times to understand. They also ask alot of the same questions multiple times in different ways.”

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