Collections Associate Interview Questions

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“What are three things you are looking for in your next job?”

“Why BofA, name a time you've helped a difficult customer, what do you know about BofA, what are BofA core values?”

“Have you had prior retail experience and how in-depth is it?”

“Do you have any experience in this field? Describe your customer Service. Tell me about your relationships with your bosses. What interests you about this position/ and part time? Do you have any...”

“Tell me what you know about World Omni.”

“No real difficult questions. Show your personality and show that you can fit in with the work culture.”

“What are your expectations as far as number of hours worked per week?”

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