Collections Interview Questions

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“How do you like change?”

“Please describe a specific instance where you had an angry customer and how you handled it.”

“Questions were behavioral in nature: how did you handle a difficult situation; what project were you instrumental in, how have you handled a failure. Little about actually technical skills.”

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“What is your most memorable vacation and why?”

“What would your last supervisor say your best quality is?”

“All of them were hard to come with specific examples for. They ask if you know typical medical terms like UB92, HCFA's and UPINS...”

“Have you ever done this job before”

“What would you do if you were given a sad story involving death?”

“Is it easy to learn all the rules and instructions for the job of Data Collection Tech?”

“Have you ever cried at work?”

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