Contact Center Manager Interview Questions

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“Please tell us what you know about the position for which you are being interviewed (not to include information from the job posting)”

“Describe how you handled an employee with performance issues”

“None of the questions were difficult, very basic situational questions such as tell me about a time when you had a conflict with a coworker.”

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“They really wanted to make sure I could be passionate about energy conservation.”

“Non that i was not ready for.”

“Every time I tried to express my believe that I had the skills to fill the role I was countered with advice to go home and consider the commute, the company, etc -- all things that I researched…”

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