Contact Center Representative Interview Questions

(Posted anonymously by job candidates)

14 Companies: 13 of 14

BECU Interviews

2 Contact Center Representative Interview Questions and Reviews

See the latest BECU Jobs

State National Co. Interviews

1 Contact Center Representative Interview Question and Review

See the latest State National Co. Jobs

The Home Depot Interviews

1 Contact Center Representative Interview Question and Review

See the latest The Home Depot Jobs

15 Interview Questions: 110 of 15 Sort by  

Jun 19, 2014

Interview Question for Contact Center Representative at First Data:

“All questions were fairly straight forward.”


May 8, 2014

Interview Question for Anonymous at Progressive Insurance:

“There really wasn't any for me..but I am naturally good with conversing with people and building relationships with customers.”


May 7, 2014

Interview Question for Anonymous at Empower Federal Credit Union:

“what would you say your worst weakness is?”


Mar 7, 2014

Interview Question for Contact Center Representative at VWR International:

“What is your weakness”


Feb 12, 2014

Interview Question for Contact Center Representative II at PSCU:

“I was not expecting to read a script.”


Jan 16, 2014

Interview Question for Anonymous at REI:

“Nothing hard, very generic customer service based questions. Some brain storming in the groups which helps keep the spotlight off any one person for any length of time.”


Sep 23, 2013

Interview Question for Contact Center Representative at BECU:

“Name a time were you went above and beyond for a customer”


May 24, 2013

Interview Question for Anonymous at Boscov's:

“How much salary do you actually want?”


May 21, 2013

Interview Question for Contact Center Representative at BECU:

“Name a time when you felt you went over and above the call of duty to help a customer. What was the outcome? What did you learn?”


Dec 31, 2012

Interview Question for Anonymous at Sono Bello:

“Why we should hire you, can you multi task (need to answer the pone while chatting online and finishing up previous call all at the same time.”