Contact Center Representative Interview Questions

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“Nothing a very difficult interview. It is a high turnover department, so they sift through a lot of employees.”

“How much salary do you actually want?”

“How do you manage your time. Not difficult, but to me it was unexpected.”

“There really wasn't any for me..but I am naturally good with conversing with people and building relationships with customers.”

“All questions were fairly straight forward.”

“I was not expecting to read a script.”

“Are you comfortable with making 80 to 100 cold calls per day?”

“Why we should hire you, can you multi task (need to answer the pone while chatting online and finishing up previous call all at the same time.”

“Typical behavioral questions, nothing unexpected.”

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