Contact Representative Interview Questions

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“Name a good decision you made recently.”

“How much salary do you actually want?”

“You will probably be given a writing sample and scenario-based question to solve. Name a time you had to deal with a difficult person, client, or customer and how did you handle it?

What is your…”

“There really wasn't any for me..but I am naturally good with conversing with people and building relationships with customers.”

“Work History...
Why do/did you want to leave this job?
Describe your duties and responsibilities in your job?
What do/did you like most/least about your job?
Why did you take a break from the…”

“Name a time when you had to deal with an angry customer.”

“Not very difficult. They will ask you to describe you experience and your plans for the future.”

“Your previous salary is twice as much as what we are offering. Can you accept working at our salary offer?”

“Can you give me an example of a time you had to deal with an upset customer and how you worked with them?”

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