Customer Interview Questions

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“If you can not handle a problem with customer what will you do?”

“Name a time when you had to tailor a solution for a customer, because your company's current products and services couldn't help them?”

“Give me one example from your past employment history where unusual events created interpersonal conflict and/or impaired customer service (i.e. patient and/or physician), including how you solved…”

Concierge at Apple

Apr 6, 2009
1 of 1 found helpful

“What's your favorite thing about an angry customer?”

“What will you do when you face an angry customer?”

1 of 1 found helpful

“How would you help a customer that is preparing to take their GRE in 3 months?”

1 of 1 found helpful

“If there is a rude member calling, how would you handle it?”

“how did you deal with unhappy customers?”

“Let's pretend you own your own store: If a client dropped a $100 bottle of perfume in the parking lot, returned to the store upset and late for a birthday that the perfume was a gift for, how would…”

“There are no difficult or unexpected questions. This is not a job for everybody, although most people could do it. If you would deny your social life, or if you do not even possess a social life…”

110 of 296 Interview Questions