Customer Relations Interview Questions

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“You will need to take a web-based customer service assessment online, a typing test (wpm), and provide background.

Why BMW? Learn the company background and understand what differentiates BMW…”

“What is your largest weakness”

“The questions she asked were simple and basic. The most difficult part I would say the sales pitch part because she gave us water bottle, notebook and a shopping bag, which I had totally no ideas how…”

“Have you ever encountered a situation in which you felt pressured to act unethically?”

“What other companies around me are using LevelUp? (around the vicinity of the chosen business used in mock pitch)”

“Situational questions about dealing with difficult customers - there are a lot of them, given the BMW clientele.”

“What is your experience, and can you start tomorrow if needed.”

“Tell us a time when you didn't handle something the right was and what did you learn from that?”

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