Customer Representative Interview Questions

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“How many tennis balls are in this room and why?”

“If both a taxi and a limo were priced the exact same, which one would you choose?”

“Why is a man hole cover round?”

“There was only the one question. And that was to sell somthing to her.”

“Tell me about a time when you planned a method or idea and it didn't work out the way you might have expected.”

“When you experienced a tough customer, how did you handle him or her?”

“Advise a time that I had to use my interpersonal skills when assisting another employee. Give example of how I handled an irate customer. Give an example of when you could not help a customer...”

“You’re in a room with three light switches, each of which controls one of three light bulbs in the next room. Your task is to determine which switch controls which bulb. All lights are initially off...”

“What motivates you to succeed in your life?”

“I was asked if I had customer service experience and how my computer and phone skills ranked.”

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