Customer Representatives Interview Questions

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“Why haven't you been employed in two years?”

“What do you consider exceptional customer service?”

“Person #A has an issue how do you respond?”

“"Tell me a situation in which something was broken and what did you do to fix it without a supervisor" "Tell me how you would handle conflict between your coworkers" "Tell me how you handled a...”

“What are your career goals.”

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“If there is a rude member calling, how would you handle it?”

“Tell about a difficult situation and how you overcame it.”

“If you were a kitchen appliance, what would you be?”

“Does this sound like a job you would like?”

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