Customer Sales and Service Associate Interview Questions

(Posted anonymously by job candidates)

12 Companies: 13 of 12

J. C. Penney Interviews

3 Customer Sales and Service Associate Interview Questions and Reviews

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Bed Bath & Beyond Interviews

3 Customer Sales and Service Associate Interview Questions and Reviews

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Harbor Freight Tools Interviews

2 Customer Sales and Service Associate Interview Questions and Reviews

See the latest Harbor Freight Tools Jobs

20 Interview Questions: 110 of 20 Sort by  

Jul 30, 2014

Interview Question for Sales Associate (Customer Service, MJM, Jewelry, POS) at Kohl's:

“There weren't any difficult questions. They asked questions to the entire group and then two or three people volunteered answers, typically. Based on who I know got hired, it seems like they liked…”


Jul 17, 2014

Interview Question for Sales Associate (Customer Service, MJM, Jewelry, POS) at Kohl's:

“Giving examples of times you were, i.e. upset by a person, how you helped someone in a bad place turn in around, etc.”


Jun 5, 2014

Interview Question for Anonymous at J. C. Penney:

“How would you handle angry customers ?”


May 5, 2014

Interview Question for Anonymous at Bed Bath & Beyond:

“They asked me how I would sell a certain item in the store.”


Mar 30, 2014

Interview Question for Anonymous at Bed Bath & Beyond:

“What are your weaknesses?”


Feb 4, 2014

Interview Question for Sales Associate/Customer Service at Harbor Freight Tools:

“Take a walk around the store and get to know some of the merchandise. You'll see they have more than just tools”


Feb 4, 2014

Interview Question for Sales Associate/Customer Service at Harbor Freight Tools:

“A question to be expected but can be difficult if you don't go into detail is your background in sales and availability. Be upfront and honest and you'll get the results you'd like from being…”


Feb 15, 2013

Interview Question for Customer Service Sales Associate at J. C. Penney:

“Would I be available to work all shifts?”


Jan 24, 2013

Interview Question for Anonymous at Nue Diamonds:

“How would you help customers find exactly what they need, even if you didn't know the answer to their question?”


Nov 6, 2012

Interview Question for Anonymous at CenturyLink:

“Name a time when you had to deal with a difficult customer?”