Customer Service Advisor Interview Questions

(Posted anonymously by job candidates)

11 Companies: 13 of 11

Sears Interviews

6 Customer Service Advisor Interview Questions and Reviews

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Petco Interviews

2 Customer Service Advisor Interview Questions and Reviews

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Jiffy Lube Interviews

1 Customer Service Advisor Interview Question and Review

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22 Interview Questions: 110 of 22 Sort by  

Mar 28, 2014

Interview Question for Customer Service Advisor at J.P. Morgan:

“Have you ever been confronted with a situation where you didn't know what to do, and how did you handle it?”

Mar 28, 2014

Interview Question for Customer Service Advisor at J.P. Morgan:

“Describe a situation where you delivered excellent customer service.”

Mar 28, 2014

Interview Question for Customer Service Advisor at J.P. Morgan:

“What did you do in a situation when you had to deal with an angry customer?”

Mar 14, 2014

Interview Question for Customer Service Advisor at Sears:

“Trying to explain why I would be good in this position even though I didn't have a ton of automotive experience was the most difficult thing for me.”

Feb 19, 2014

Interview Question for Customer Service Advisor at Career Connections, Inc.:

“On a scale of 1-5 (with one being poor and five being suburb) how would I rate my previous employer.”

Dec 12, 2013

Interview Question for Customer Advisor/Service at CarMax:

“The same questions over and over.......What was a time when you had an irate customer and how did you handle it? over and over and over”

Dec 12, 2013

Interview Question for Customer Service Advisor at Sears:

“None.”

Oct 10, 2013

Interview Question for Customer Service Advisor at Minacs Group (USA):

“It's been so long that I can't remember if there was anything difficult. The interview was very straight forward, more about my skills and abilities and what the job duties entailed and if I felt I…”

Jun 28, 2013

Interview Question for Customer Service Advisor at Petco:

Oct 22, 2012

Interview Question for Customer Service Advisor at Sears:

“The questions were very easy and predicatable”

Glassdoor is your free inside look at Customer Service Advisor interview questions and reviews. All 22 interview questions posted anonymously by employees and interview candidates.