Customer Service Advisor Interview Questions

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“Are you able to work Sundays?”

“Explain what you found hardest to learn at your last job? What was easiest?”

“They asked did I have sales experience”

“Which priority customer would i give preference to? Fleet customer or Mother with a time schedule to drop off her kids at school.”

“Tell me about a time you had an angry or unhappy customer and how did you handle the situation?”

“Explain to me a time when your manager or teacher had you doing something you disagreed with? How did you accomplish the task?”

“No difficult questions asked. Just am I comfortable working in a call center environment?”

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