Customer Service Agent Interview Questions

(Posted anonymously by job candidates)

178 Interview Questions: 3140 of 178 Sort by  

Apr 16, 2014

Interview Question for Anonymous at Dole Food:

“The most difficult questions came when asked about some of my co-workers. I had become great friends with most all of them. With the exception of a new hire.”


Apr 10, 2014

Interview Question for Anonymous at Liberty Mutual Insurance:

“Typical behavioral questions. There were no trick questions.”


Apr 9, 2014

Interview Question for Anonymous at Southwest Airlines:

“I guess the only unexpected question was what was my weakness.. I had to really stop and think about it”


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Apr 7, 2014

Interview Question for Anonymous at DialAmerica:

“There are all kinds of full time jobs out there why do you want to work here?”


Apr 4, 2014

Interview Question for Anonymous at Alaska Airlines:

“Everybody had different questions. I believe my card asked me what would I do if a customer was short of money by only three dollars. After I answered they then asked me what if she does it all the…”


Mar 28, 2014

Interview Question for Anonymous at Spirit Airlines:

“Give example of a time you were criticized at work and how you handled it?”


Mar 28, 2014

Interview Question for Anonymous at Etech:

“Nothing really. They asked your typical questions. I always hate the "What is your worst quality question"”


Mar 26, 2014

Interview Question for Anonymous at Xerox:

“"Are you willing to work in a BPO (business process outsourcing) environment as a call center agent for a major mobile wireless company?" I did not realize that I would be an indirect agent for…”


Mar 23, 2014

Interview Question for Anonymous at Southwest Airlines:

“Non of the questions was difficult just make sure you smile and be bubbly because thats what they are looking for.”


Mar 12, 2014

Interview Question for Anonymous at Mercury Air Group:

“Even thou your experienced in this industry they ask about strength and weaknesses.”