Customer Service Agent Interview Questions

(Posted anonymously by job candidates)

148 Interview Questions: 4150 of 148 Sort by  

Sep 23, 2013

Interview Question for Customer Service Agent at Best Buy:

“What was a difficult situation you've been put in before and how did you solve it?”

Sep 16, 2013

Interview Question for Customer Service Agent at H&M:

“They asked questions to see how much you know about the company. At the time i didnt know much but luckily i was able to answer the ones they did ask.”

Sep 12, 2013

Interview Question for Customer Service Agent at GEICO:

“You may be required to roll play a specific scenario.”

Aug 29, 2013

Interview Question for Customer Service Agent at Southwest Airlines:

“Are you SURE that you've never committed a felony or misdemeanor?”

Aug 24, 2013

Interview Question for Customer Service Agent at The Hartford:

“All the usual questions, how do you like sales, how do you overcome a hard sale”

Aug 9, 2013

Interview Question for Customer Service Agent, Technical Support at SYKES:

1 of 1 found helpful

“There were no difficult questions”

Aug 8, 2013

Interview Question for Customer Service Agent at Korean Air:

“In your own words, what is customer service?”

Aug 8, 2013

Interview Question for Customer Service Agent at Korean Air:

“Why Korean Air?”

Aug 8, 2013

Interview Question for Customer Service Agent at Korean Air:

“None. Very straight forward. One of them spent a good 10 minutes talking about my major.”

Jul 31, 2013

Interview Question for Customer Service Agent at Best Buy:

“What would you do in a situation where a client is asking for help but you don't know about the product that he or she wants.”

Glassdoor is your free inside look at Customer Service Agent interview questions and reviews. All 148 interview questions posted anonymously by employees and interview candidates.