Customer Service and Sales Interview Questions

(Posted anonymously by job candidates)

113 Companies: 13 of 113

Wells Fargo Interviews

14 Customer Service and Sales Interview Questions and Reviews

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Bank of America Interviews

12 Customer Service and Sales Interview Questions and Reviews

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T-Mobile Interviews

7 Customer Service and Sales Interview Questions and Reviews

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150 Interview Questions: 110 of 150 Sort by  

Jul 8, 2014

Interview Question for Sales/Customer Service - Part Time at The Home Depot:

“Lots of "what would you do if.." questions on the both the screening and in person interview.”

Jul 8, 2014

Interview Question for Customer Service and Sales Representative at Wells Fargo:

“Describe a situation where you had a customer that was irate. What did you do to calm that customer?”

Jun 24, 2014

Interview Question for Customer Service Representative/Sales at State Farm:

“Depending on the agent there aren't any unexpected questions, besides how long you plan on being with the company. Most agents don't want to hire someone for a seasonal job while school is out.”

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Jun 11, 2014

Interview Question for Customer Service Sales Team Manager at Bank of America:

“Describe a situation where you had to discipline an employee; what was the result?”

Jun 8, 2014

Interview Question for Anonymous at AT&T:

“all of the questions are straight forward and usual call center questions the main thing they want to hear you say is that you will accept ownership of the call and fix the issue. and show a…”

Jun 5, 2014

Interview Question for Anonymous at J. C. Penney:

“How would you handle angry customers ?”

Jun 4, 2014

Interview Question for Anonymous at Art.com:

“What type of experience do you have?”

Jun 2, 2014

Interview Question for Anonymous at ALTINEX:

“The positions were completely different from what was advertised.”

May 26, 2014

Interview Question for Anonymous at Frontier Communications:

“Role playing as a manager calls you on the telephone from another room. Not only is this to test your "professionalism" on answering the call and attempting to make a sale; it is also to see if your…”

May 22, 2014

Interview Question for Anonymous at Celebrity Cruises:

“The questions were very basic interview questions.”

Glassdoor is your free inside look at Customer Service and Sales interview questions and reviews. All 150 interview questions posted anonymously by employees and interview candidates.