Customer Service Associate Interview Questions

(Posted anonymously by job candidates)

141 Companies: 13 of 141

Lowe's Interviews

144 Customer Service Associate Interview Questions and Reviews

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J. C. Penney Interviews

29 Customer Service Associate Interview Questions and Reviews

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Wawa Interviews

22 Customer Service Associate Interview Questions and Reviews

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467 Interview Questions: 110 of 467

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Sep 15, 2014

Interview Question for Customer Service Associate at Wawa:

“Name a time when you had to lead a group at work.”


Sep 11, 2014

Interview Question for Customer Service Sales Associate at J. C. Penney:

“Tell us about yourself”


Sep 4, 2014

Interview Question for Customer Service Associate III at Lowe's:

“Tell me about a difficult customer and how the situation resolved.”


Sep 4, 2014

Interview Question for Customer Service Associate at Walmart:

“Nothing too difficult.”


Sep 2, 2014

Interview Question for Customer Service Associate at Ross Stores:

“Basic interview questions.”


Aug 31, 2014

Interview Question for Customer Service Associate at Walmart:

“There wasn't anything difficult about the interview.”


Aug 25, 2014

Interview Question for Customer Service Associate at Best Buy:

“Tell me about an upset customer and how you dealt with it.”


Aug 18, 2014

Interview Question for Customer Service Associate at Men's Wearhouse:

“Where are you from? Do you have any experience? Are you currently attending school? Tell me about yourself”


Aug 10, 2014

Interview Question for Associate Team Leader Customer Service at Whole Foods Market:

“About to go over a labor budget and suggested splitting people's shifts up for a single day. How would you explain it to the team?”


Aug 5, 2014

Interview Question for Customer Service Associate at Victoria's Secret Stores:

“Do not be afraid to get familiar with bras because you will be doing bra fittings frequently if hired.”