Customer Service Executive Interview Questions

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“How did you deal with an angry customer?”

“There were no questions that were really difficult.”

“What is the most difficult situation you have ever dealt with in your life, and how did you overcome it?”

“I did not experience any unexpected questions. You should be prepared to explain how you have/would handle upset customers.”

“Describe a time you went above and beyond for a customer.”

“What makes you think you will be a good canidate for this position”

“What is the most unforgettable customer service experience you had?”

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