Customer Service Interview Questions

(Posted anonymously by job candidates)

2,675 Companies: 13 of 2,675

Verizon Wireless Interviews

173 Customer Service Interview Questions and Reviews

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Lowe's Interviews

160 Customer Service Interview Questions and Reviews

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GEICO Interviews

109 Customer Service Interview Questions and Reviews

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5,953 Interview Questions: 110 of 5,953

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Sep 22, 2014

Interview Question for Customer Service Representative at DSW:

“If I asked your last supervisor what your biggest opportunity is, what would he/she say?”


Sep 22, 2014

Interview Question for Customer Service Associate at Wawa:

“Why Wawa? What did you do on your last job? When can you start? What hours do you prefer? I'm just waiting for your back ground check to come back and as soon as it does I'll call you. I…”


Sep 21, 2014

Interview Question for Customer Service Specialist at AvantCredit:

“Where do you see yourself in three-5 years?”


Sep 21, 2014

Interview Question for Customer Service Representative at Penn Student Agencies:

“No questions were unexpected, but you should be prepared to show a commitment to taking the job seriously, as other work-study jobs are not as serious.”


Sep 18, 2014

Interview Question for At-home Customer Service Representative at Capital One:

“What does customer service mean to you?”


Sep 18, 2014

Interview Question for Customer Service Representative at Xerox:

“Why should we hire you?”


Sep 17, 2014

Interview Question for Customer Service Representative at Kohl's:

“How do you feel about soliciting credit cards?”


Sep 17, 2014

Interview Question for Customer Service at Progressive Finance:

“They really don't have a difficult question.”


Sep 17, 2014

Interview Question for Customer Service Representative at State Farm:

“why do you want to work for this company?”


Sep 17, 2014

Interview Question for Customer Service Manager (CSM) at Walmart:

“None. Basic questions”