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Customer Service Interview Questions

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“Advise a time that I had to use my interpersonal skills when assisting another employee. Give example of how I handled an irate customer. Give an example of when you could not help a customer...”

“How do you feel about monotonous, boring tasks?”

“Interviewer kept asking if I was aware of what the job entailed!”

“Tell me about a time when you dealt with a difficult customer. What was the outcome?”

“What do you think some of the most important parts of selling are?”

“What does the word empathy mean?”

“Pretend I need to buy a pen, and your company sells pens. Why should I buy your pen?”

“all really simple questions”

“What can you bring to the team as a new individual? Your strengths and or weaknesses? (Elaborate on this they analyze Everything)”

“All the interview questions were very straight forward. There was nothing tricky or complicated.”

1120 of 12,425 Interview Questions