Customer Service Interview Questions

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“What will you do when you face an angry customer?”

“All questions asked were relevant to the position”

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“If a customer wants a refund from a bill she didn't pay, what is your response?”

“"What in this company interest's you."”

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“There were no difficult questions”

“What types of attitudes make you angry”

“Do you think you can do it?”

“Tell me a time when you had to handle a difficult customer.”

“Did you have a chance to read the entire email that you received? What stood out most to you in the email?”

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