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Customer Service Interview Questions

(Posted anonymously by job candidates)

3,336 Interview Questions: 3140 of 3,336 Sort by  

May 10, 2013

Interview Question for Customer Service Representative at American Express:

“Name a time where u went above and beyond for a customer , explain What you did and how It would contribute to American Express”

May 9, 2013

Interview Question for Customer Service Professional at H&R Block:

“What major challenges and problems did you face? How did you handle them?”

May 9, 2013

Interview Question for Customer Service Representative at Charles Schwab:

“Mostly straightforward. Describe a situation when you had to think creatively or outside the box to solve a problem. Were you successful? Why or why not?”

May 9, 2013

Interview Question for Customer Service at International Student Organization:

“How do you think your experience could cooperate in our company??”

May 9, 2013

Interview Question for Customer Sales and Service Representative at Wells Fargo:

“Basic interview questions, emphasized on sales”

May 9, 2013

Interview Question for Work At Home Customer Service Representative at Capital One:

“Name a time where you overcame an obstacle in order to do your job.”

May 9, 2013

Interview Question for Senior Customer Service Representative at Verizon Wireless:

“name a time when you had to tell a customer there was something you could not do?”

May 8, 2013

Interview Question for Customer Service at NoorMax Marketing:

“The interview questions were very basic just like another interview question”

May 8, 2013

Interview Question for Customer Service Representative at Redcats:

“Very basic/standard interview”

May 8, 2013

Interview Question for Customer Service Representative/Clerical at Prime Distribution Services:

“I guess the only "Difficult" question would be the standard "Tell me about yourself" question.”