customer service Interview Questions

(Posted anonymously by job candidates)

186 Interview Questions: 110 of 186 Sort by  

Mar 31, 2014

Interview Question for Sales Associate at Boston Store:

“No difficult questions”

Mar 30, 2014

Interview Question for Customer Support Specialist at Verizon Wireless:

“Tell me about a change in policy at a past job you didn't agree with. How did you handle it?”

Mar 23, 2014

Interview Question for Patient Registration at Mercy Health System:

“What would I bring to the company and how would patients notice that I brought it?”

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Mar 10, 2014

Interview Question for Sales Associate at Marshalls:

“They have a credit card that they want the customers to sign up for, so one of the questions was to attempt to sell the card to the manager as if she was a customer. Total curveball but be creative…”

Mar 6, 2014

Interview Question for Sales Associate at Wet Seal:

“All the questions were simple.”

Mar 3, 2014

Interview Question for Business Development Manager at Genesys Works:

“I was asked to share an experience when I did not agree with my supervisor on a decision that he/she had made.”

Feb 25, 2014

Interview Question for Associate at CarMax:

“Tell me about a time you had to deal with an angry customer, tell me about a time that you went above and beyond for a customer”

Feb 11, 2014

Interview Question for Retail Sales Associate at Cotton On:

“Why do you want to work in this position?”

Feb 6, 2014

Interview Question for Patient Account Representative at Advanced Home Care:

“How would you handle a difficult patient calling about their insurance not paying for a wheelchair?”

Feb 4, 2014

Interview Question for Call Center/Customer Service Representative at Lincoln Heritage:

“Do I think watching pornography on work computer is OK sometimes? (or something to this nature)

Is it OK to sometimes pass around racial or sexual jokes or emails at work?

Do I flirt or put…”

Glassdoor is your free inside look at customer service interview questions and reviews. All 186 interview questions posted anonymously by employees and interview candidates.