Customer service Interview Questions

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Sort: Popular Date

“What would you do if a associate is not giving the energy the company to requires?”

“What makes you a good sales associate?”

“When dealing with customers, how would you handle a VIP?”

“Describe a situation where you provided excellent customer service.”

“Describe a situation where you went above and beyond for your customer?”

Trainer at DCS

Jun 6, 2012

“how would you deal with an irate customer?”

“"Describe a situation in which you've had to handle a customer shoplifting"”

“What was your wage at your previous position, and if it is less than what you would make here, will it be sufficient and WHY?”

“Please explain a time when you had to solve a difficult problem”

“Let's say you work in a department that requires one-on-one customer service. You begin to help one customer when another customer asks for assistance. You hear your supervisor call for your…”

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