Customer Service REp Interview Questions

(Posted anonymously by job candidates)

1,426 Companies: 13 of 1,426

Verizon Wireless Interviews

129 Customer Service REp Interview Questions and Reviews

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GEICO Interviews

90 Customer Service REp Interview Questions and Reviews

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Convergys Interviews

85 Customer Service REp Interview Questions and Reviews

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3,329 Interview Questions: 110 of 3,329 Sort by  

Jul 19, 2014

Interview Question for Senior Customer Service Representative at UnitedHealth Group:

“Tell me about a project you had to complete and how did you deal with meeting the deadline.”


Jul 19, 2014

Interview Question for Customer Service Representative at 24-7 InTouch:

“Questions were easy based on everyday experiences”


Jul 18, 2014

Interview Question for Customer Service Representative at Sutherland Global Services:

“The questions were pretty standard. How would you handle a disgruntled customer, how do you handle a bill inquiry, etc.”


Jul 18, 2014

Interview Question for Customer Service Representative at ELEAD1ONE:

“As a college student do you travel to your hometown a lot ?”


Jul 18, 2014

Interview Question for Customer Service Representative at UnitedHealth Group:

“All of the questions were behavioral questions and very easy”


Jul 18, 2014

Interview Question for Customer Service Representative at Borderfree:

“No tricky questions at all, only some behavior questions were asked by HR. For example, how do you deal with conflict between you and your supervisor?”


Jul 18, 2014

Interview Question for Customer Service Representative at GEICO:

“How long do you see yourself doing the same job for?”


Jul 18, 2014

Interview Question for Customer Service Representative at GEICO:

“Where else have you applied?”


Jul 17, 2014

Interview Question for Customer Service Representative at Aon Hewitt:

“Questions were simple ...Tell me A time? or Adjusting to change.. etc how would you feel about .... those type of questions. Nothing pertaining to the job and it didn't have to be work related…”


Jul 17, 2014

Interview Question for Teller/Customer Service Representative at Bank of the Ozarks:

“Tell me about a time when you faced a difficult situation at work or in your personal life.”