Customer Service Representative II Interview Questions

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“I was asked a question about customer service.”

“"Please tell me a time when you were most successful with a sales goal that had been reached and what was the outcome"”

“How do you deal with difficult co-workers?”

“"Can you tell me a time when you had to keep a wonderful and happy personality?" "And during that time were you uncomfortable with it or were you glad to be there?"”

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“Are you available to work any hour any day of the week. It was a requirement.”

“Do you feel anything will impede you from proforming your task assigned?”

“describe a past experience with a customer you could not satisfy”

“Tell us about a time you provided excellent customer service and what was the outcome?”

“They are very behind technologically. I wasn't informed that I couldn't use my most up to date computer with 3.0 usb. Everything is done from a thumbdrive which they also don't tell you will damage…”

“Which shift would I be available to work.”

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