Customer Service Representative II Interview Questions
(Posted anonymously by job candidates)
6 Companies: 1–3 of 6
Convergys Interviews
12 Customer Service Representative II Interview Questions and Reviews
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Wells Fargo Interviews
3 Customer Service Representative II Interview Questions and Reviews
See the latest Wells Fargo Jobs
T-Mobile Interviews
3 Customer Service Representative II Interview Questions and Reviews
See the latest T-Mobile Jobs
See all companies matching Customer Service Representative II (6)
| 35 Interview Questions: 1–10 of 35 | Sort by |
May 25, 2012
Interview Question for Customer Service and Problem Resolution Representative II at Convergys:
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“Are you comfortable with upselling products?” |
May 25, 2012
Interview Question for Customer Service and Problem Resolution Representative II at Convergys:
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“Name a time when you dealt with a difficult customer.” |
May 12, 2012
Interview Question for Customer Service Representative II at T-Mobile:
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“"Can you tell me a time when you had to keep a wonderful and happy personality?" "And during that time were you uncomfortable with it or were you glad to be there?"” |
May 12, 2012
Interview Question for Customer Service Representative II at T-Mobile:
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“"Please tell me a time when you were most successful with a sales goal that had been reached and what was the outcome"” |
Apr 24, 2012
Interview Question for Customer Service and Problem Resolution Representative II at Convergys:
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“what have you sold” |
Apr 24, 2012
Interview Question for Customer Service and Problem Resolution Representative II at Convergys:
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“how would you handle a difficult customer” |
Mar 31, 2012
Interview Question for Customer Service and Problem Resolution Representative II at Convergys:
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“Describe a time where you had an irate customer. What was the situation and what did you do?” |
Mar 31, 2012
Interview Question for Customer Service and Problem Resolution Representative II at Convergys:
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“Describe a time where you had a conflict with a manager or coworker?” |
Jan 20, 2012
Interview Question for Customer Service Representative II at T-Mobile:
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“do you ever get stressed with customers?” |
Jan 19, 2012
Interview Question for Customer Service Representative II at Convergys:
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“what are youy stregnths and weaknesses?” |
