Customer Service Representative II Interview Questions

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“What do you knwo about the Bank of Tampa”

“None, they were all typical questions like describe your best customer service experience, worst, how did you handle it etc etc”

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“Sometimes customers are unaware of how products can improve the quality of their service. How would you approach a customer about new features and/or products?”

“What is your viewson this company?”

“How do you value the idea of community banking”

“Questions were very easy. Tell us about a time you had to multi-task and did you complete all of the tasks.”

“describe a time where you had to overcome obstacles to make a sale.”

“Name a time you had to deal with a difficult customer.”

2130 of 75 Interview Questions