Customer Service Representative II Interview Questions
(Posted anonymously by job candidates)
| 46 Interview Questions: 21–30 of 46 | Sort by |
Jun 25, 2012
Interview Question for Customer Service Representative II at Convergys:
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“I was asked a question about customer service.” |
May 25, 2012
Interview Question for Customer Service and Problem Resolution Representative II at Convergys:
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“Are you comfortable with upselling products?” |
May 25, 2012
Interview Question for Customer Service and Problem Resolution Representative II at Convergys:
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“Name a time when you dealt with a difficult customer.” |
May 12, 2012
Interview Question for Customer Service Representative II at T-Mobile:
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“"Can you tell me a time when you had to keep a wonderful and happy personality?" "And during that time were you uncomfortable with it or were you glad to be there?"” |
May 12, 2012
Interview Question for Customer Service Representative II at T-Mobile:
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“"Please tell me a time when you were most successful with a sales goal that had been reached and what was the outcome"” |
Apr 24, 2012
Interview Question for Customer Service and Problem Resolution Representative II at Convergys:
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“what have you sold” |
Apr 24, 2012
Interview Question for Customer Service and Problem Resolution Representative II at Convergys:
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“how would you handle a difficult customer” |
Dec 27, 2011
Interview Question for Customer Service Representative II at Convergys:
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“Sale something to me in the room.” |
Dec 10, 2011
Interview Question for Customer Service Representative II at Convergys:
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“nothing really” |
Nov 9, 2011
Interview Question for Customer Service Representative II at Wells Fargo:
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“Tell me about a time you were unable to help a customer (i.e. system down, bill credits, et al.) How did you resolve the issue.” |
