Customer Service Representative III Interview Questions

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“why do you want to work for dish?”

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“Why do you feel that your work experience would make you an outstanding Dish employee?”

“What were your duties in your last position?”

“How close do you live to this location?”

“Have you ever had a problem with another co-worker in oyur branch?”

“i would have to say it would be the unexpected role pay, where they do mock phone calls and you have to answer questions.”

“A valid early cancelation fee of $300 has been charged to a customer and they admit it is valid and they agreed to it but are asking for it be waived. What do you do? next question: are you willing...”

“If you were to write your own attendance/tardiness policy, what rules would you put in place? How many absences/tardies are acceptable in a one year period, and how would you determine which is an...”

“Describe how you dealt with a negative customer in a previous position, and were you able to solve their issue with the company?”

“Where do you see yourself in 5 years ?”

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