Customer Service Representative III Interview Questions

(Posted anonymously by job candidates)

14 Companies: 13 of 14

DISH Interviews

5 Customer Service Representative III Interview Questions and Reviews

See the latest DISH Jobs

T-Mobile Interviews

2 Customer Service Representative III Interview Questions and Reviews

See the latest T-Mobile Jobs

GEICO Interviews

2 Customer Service Representative III Interview Questions and Reviews

See the latest GEICO Jobs

17 Interview Questions: 110 of 17 Sort by  

May 27, 2014

Interview Question for Anonymous at GEICO:

“all questions asked were standard.”


May 24, 2014

Interview Question for Anonymous at DIRECTV:

“A valid early cancelation fee of $300 has been charged to a customer and they admit it is valid and they agreed to it but are asking for it be waived. What do you do? next question: are you willing…”


Mar 31, 2014

Interview Question for Anonymous at GEICO:

“i would have to say it would be the unexpected role pay, where they do mock phone calls and you have to answer questions.”


Mar 2, 2014

Interview Question for Anonymous at Neighborhood Health Plan:

“There really wasn't any difficult or unexpected questions.”


Jan 10, 2014

Interview Question for Customer Service Representative III at Integra Telecom:

“What if anything would you change about yourself.”


Oct 3, 2013

Interview Question for Customer Service Representative III at DIRECTV:

“Although expected, the hardest questions were about deescalating a angry customer.”


Sep 16, 2013

Interview Question for Anonymous at DISH:

“why do you want to work for dish?”


Jul 30, 2013

Interview Question for Anonymous at Susquehanna Bancshares:

“She didn't ask any unexpected or difficult questions.”


May 21, 2013

Interview Question for Anonymous at Time Warner Cable:

“"Tell me of a time when you had to go outside your normal duties to take care of a customer or problem"”


Jan 6, 2013

Interview Question for Customer Service Representative III/Tech Support at DISH:

“Not sure what was difficult.”