Customer Service Representative Interview Questions

(Posted anonymously by job candidates)

3,353 Interview Questions: 1120 of 3,353 Sort by  

Jul 23, 2014

Interview Question for Customer Service Representative at Footsmart:

“Just read a script.”


Jul 23, 2014

Interview Question for Customer Service Representative at Intuit:

“Discribe your most difficult call and how you resolved it.”


Jul 23, 2014

Interview Question for Customer Service Representative I at Consumers Energy:

“The most unexpected question was that I give an impromptu sales pitch for their Appliance Service Plan after 5 minutes of study.”


Jul 23, 2014

Interview Question for Customer Service and Sales Representative at Wells Fargo:

“Your Experiences and Goals”


Jul 23, 2014

Interview Question for Customer Service Representative at Noble Voice:

“There really wasn't a unexpected or difficult question. It was a pretty basic interview.”


Jul 22, 2014

Interview Question for Customer Service Representative at Verizon Wireless:

“Phone interview: Why Verizon? Where do you see yourself in 5 years? Tell me a time where you delivered exceptional customer service? Then we did a role play scenario.

Face to face: 3 situational…”


Jul 22, 2014

Interview Question for Customer Service Representative II at Convergys:

“Given you're business ventures and schedule, how will you find time to work at our company so it doesn't interfere with our routine?”


Jul 22, 2014

Interview Question for Customer Service Representative II at Convergys:

“none that I dealt with”


Jul 21, 2014

Interview Question for Customer Service Representative at Alorica:

“There was only 1 interview which was straight & to the point asked me questions about why they should hire me, an example of a time I solved an issue with an irate customer, what do I define as team…”


Jul 21, 2014

Interview Question for Customer Service and Sales Representative at Wells Fargo:

“What do you value more customer service or sales?”