Customer Service Representative Interview Questions

(Posted anonymously by job candidates)

3,525 Interview Questions: 1120 of 3,525

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Sep 11, 2014

Interview Question for Customer Service Representative at Aetna:

“Do you consider yourself a top performer?”


Sep 10, 2014

Interview Question for Customer Service Representative at UPS:

“If a person approach you on the street would you be backing away or forward and friendly ?”


Sep 10, 2014

Interview Question for Customer Service Representative at Container Store:

“How to deal with challenging customers. Your own organization difficulties in your own life.”


Sep 10, 2014

Interview Question for Customer Service Representative at Novitex:

“Noting too difficult of a question.”


Sep 10, 2014

Interview Question for Medicare Customer Service Representative at Aetna:

“"Give me a time when you had to work as a team and you took the lead role in a call center environment?"”


Sep 9, 2014

Interview Question for Customer Service Representative at Avis Budget Group:

“Why do you feel that it's important to be available on short notice? (On-call scenario)”


Sep 9, 2014

Interview Question for Customer Service Representative at Speedway LLC:

“was there any conflicts at a previous job that was difficult to overcome could be a customer or co-worker”


Sep 9, 2014

Interview Question for Customer Service Representative at Verizon:

“name a time you had a big responsibility to do at work in a short amount of time”


Sep 8, 2014

Interview Question for Server & Customer Service Representative at Pizza Hut:

“Nothing was difficult”


Sep 8, 2014

Interview Question for Customer Service Representative at Discover:

“Name a time you handled a difficult caller.”