Customer Service Representative Interview Questions

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“Name a policy at a former job that you didn't agree with, and what you did in response?”

“How do I know that you wouldn't accept a position from a totally different company if you were called upon by a recruiter, and offered $10k or $20k more per year?”

“All the interview questions were very straight forward. There was nothing tricky or complicated.”

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“Talk about a process or policy you didnt agree with in your last job and what did you do to resolve that.”

“"Name a time when you couldn't do your job right"”

“Describe a time when you had to work as a team.”

“What is your greatest weakness?”

“How would you deal with screaming customers or stressful environments?”

“We speak to many elderly people how do you handle that and are you good at getting your message across?”

“Why haven't you been employed in two years?”

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