Customer Service Representative Interview Questions

(Posted anonymously by job candidates)

3,329 Interview Questions: 5160 of 3,329 Sort by  

Jul 8, 2014

Interview Question for Customer Service Representative - Call Center at Verizon Wireless:

“There were not any hard questions.”


Jul 8, 2014

Interview Question for Customer Service Representative at MAXIMUS:

“there is no difficult questions asked. its to the point and rolled around the computer testing and the mock call scenario.”


Jul 8, 2014

Interview Question for Customer Service Representative/Cashier at Speedway LLC:

“"What do you do when you have an issue with a coworker?"”


Jul 8, 2014

Interview Question for Customer Service and Sales Representative at Wells Fargo:

“Describe a situation where you had a customer that was irate. What did you do to calm that customer?”


Jul 7, 2014

Interview Question for Customer Service Representative at State Farm:

“Tell me about a time….LOTS OF THOSE!”


Jul 7, 2014

Interview Question for Financial Customer Service Representative at Resort World Casino New York City:

“Questions were pretty basic on my part. Customer Service related.”


Jul 7, 2014

Interview Question for Customer Service Representative at FedEx Trade Networks:

“If they are interested they will ask about your experience and how you manage to solve a work problem if not they will skim over your resume and ask very basic questions already noted on your resume.”


Jul 6, 2014

Interview Question for Customer Service Representative at T-Mobile:

“Do you have any experience up selling products?”


Jul 6, 2014

Interview Question for Customer Service Representative at T-Mobile:

“What experience do you have working with angry customers?”


Jul 6, 2014

Interview Question for Customer Service Representative at Harte Hanks:

“Do you date people at work”